2nd September 2020

posted by AM_admin

Shining through extreme difficulties added to Covid-19

Team of the Month – Stretford Mall, Manchester – Security and Cleaning Team

Supporting our client and their customers when extreme difficulties added to Covid-19

Our site support manager, Mike Bednall and our security and cleaning teams at Stretford Mall have been awarded Team of the Month for their recent efforts when the centre suffered severe flooding with ceilings falling through and tenant units being badly affected. This added to the retailers’ challenge of reopening, during the Covid-19 crisis, just after non-essential retail outlets were given the go-ahead.

The security and cleaning team worked together and showed great commitment, with many staying late to keep tenants and customers safe, to minimise the damage caused by the flooding and to remove the water from the retail units in order to save stock and enable trading to begin.

The shopping centre’s management has received great feedback from the tenants and also from some customers, pointing out the amazing job they did in already difficult circumstances.

Gareth Wilkins, centre manager, said: “The entire site team were magnificent during the recent flash floods which hit Stretford twice in two days. They were capably led by Mike, who made sensible decisions himself on what needed to be done and when, and he made sound decisions on what needed to be escalated to us as a client and when this needed to be done. The team worked without complaint, stayed late and came in early to deal with the devastation that the floods brought. The commitment from each and every team member was outstanding and AMSG should be proud of the way in which the team rallied to their client in our hour of need.”

Thanks to the team from our directors for truly demonstrating ‘One Team, One Goal’ in their approach to the incident and worked collectively to achieve that goal. The team lives our values every day and it shows when such challenges arise.

Other nominations:
Specialist Cleaning Roadcrew
Craig Aston, Ian Perry, George Stacey, Reece Wood and Ian Brown.
We’re proud that you are fantastic representatives of our company.